Last Updated: July 23, 2025
Privacy Policy
Syncr (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our CRM application and services via our website or mobile app (“Platform”).
By accessing or using Syncr, you agree to the practices described in this policy.
1. Information We Collect
We collect the following types of information:
a. Personal Information
- Name
- Email address
- Phone number
- Business/company name
- Billing and payment details
b. Usage Data
- Device information (e.g., browser type, IP address, OS)
- Log data (pages visited, time spent, features used)
c. CRM Data
Leads, contacts, projects, deals, notes, tasks, and any other information you store or enter while using the platform
2. How We Use Your Information
We use the collected data to:
- Provide and maintain our CRM service
- Personalize the user experience
- Process payments and manage subscriptions
- Send notifications, alerts, or updates
- Improve and optimize the platform
- Ensure compliance with legal obligations
3. Sharing of Information
We do not sell or rent your personal data. We may share information:
- With trusted third-party service providers (e.g., payment processors, analytics tools)
- When required by law or legal process
- To protect our rights, users, or platform security
4. Data Storage & Security
- All data is stored securely on encrypted servers.
- Access is restricted to authorized personnel only.
- We implement best practices to protect your information from unauthorized access, disclosure, or destruction.
5. User Rights
You have the right to:
- Access, update, or delete your personal information
- Withdraw consent for marketing communications
- Request data export
- Request account deletion (subject to legal and billing obligations)
- To exercise these rights, contact us at info@syncr.in.
6. Cookies & Tracking
We may use cookies and similar tracking tools to:
- Improve user experience
- Analyze usage and performance
- Remember user preferences
- You can manage cookie preferences through your browser settings.
7. Data Retention
We retain your data as long as your account is active or as needed to provide our services. You can request data deletion at any time by emailing info@syncr.in.
8. Children’s Privacy
Syncr is not intended for children under the age of 16. We do not knowingly collect personal data from minors.
9. Changes to This Policy
We may update this Privacy Policy periodically. We will notify users of significant changes via email or in-app notifications. Continued use of the Platform implies acceptance of the updated policy.